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Nicole Hewson

Head of Claims & Investigation

About Nicole

Nicole Hewson serves as Head of the Investigation Department at TraceForce, overseeing the organization’s claims verification and preliminary case-assessment process.

Her principal responsibility is to review client claims and determine whether the available information and supporting documentation provide a sufficient basis for the case to progress to the next stage of the recovery process.

Nicole supervises the examination of transaction records, financial documentation, communications, account information, and other relevant evidence. She also coordinates with investigators and financial specialists when additional information is required to clarify a claim.

Key Responsibilities
Claims verification and case assessment
Review of financial and transaction documentation
Verification of reported losses and transaction histories
Identification of missing or inconsistent information
Coordination of additional evidence requests
Preliminary asset-tracing assessment
Oversight of investigative case reviews
Preparation of verified cases for the next recovery stage
Internal case progression and quality control

Nicole's role is designed to provide an important verification and quality-control stage before a case moves forward. Her team focuses on establishing the factual and documentary basis of each claim so that subsequent recovery specialists can work from a clearly documented case file.

Official Position
Head of Investigation Department
Claims Verification & Recovery Assessment

Specializations: Claims Verification • Financial Investigation • Asset Tracing • Evidence Review • Transaction Analysis • Case Assessment

Professional principle:

Verify the claim. Establish the evidence. Move the case forward.